Downtown Print and Copy standardises on Xerox

Downtown Print and Copy, based in Port Elizabeth, South Africa, has standardised on Xerox equipment following the purchase of a DocuColor 5000AP to replace an ageing DocuColor 2060 and a wide-format 6204 to replace an Oce plan printer. The new machines were installed in August and operational the same day.

‘The DC5000AP has placed us at the forefront of quality, production and ultimately service,’ says David Scholtz, owner of Downtown Print and Copy. ‘For example,
we are able to produce 500 full colour business cards printed on 300gsm in only 40 seconds. Our customers are now getting the best quality and turnaround time and at the right price.’

Downtown Print and Copy has a 10-year relationship with Xerox equipment, supplied and serviced by local Bytes Document Solutions’ authorised dealer, Digi Copiers.

Prior to its latest acquisitions the Eastern Cape business, with 24 employees between its head office in central Port Elizabeth and branches in Walmer and Lorraine, had four DC12 colour copiers and printers with EFI Fiery and Splash RIPs, two DocuTech 6135 production black and white printers, an 8100 plan printer, a DC3535 colour copier and printer, two WorkCentre Pro 45 copiers and printers, a DigiPath Make Ready pre-press system, and a DC252 colour copier and printer with a Creo RIP.

‘We chose Xerox because they have always looked after us as a business, they are professional, skilled and competent in their field,’ said Scholtz. ‘We have looked at other offerings which were cheaper but, because we are in the print-for-pay market, if the solution does not work we are out of business. Xerox equipment seems to be made to last and from our past experience we know that it does.

‘We standardised on Xerox because we believe that the product and solution are the most powerful at this stage of the game and most important, the after-sales service delivered by Digi Copiers is on par with Bytes Document Solutions standards which is recognised as the best in the industry,’ he said.

Downtown Print and Copy has also seen an uptick in business in its short run operations following its latest acquisitions.

The newest machine, the DocuColor 5000AP, has in addition enabled the business to increase the run lengths of jobs due to the lower running costs of the system.

‘Anyone with a need for colour printing will put the DC5000 to good use, while the 6204 meets the needs of the architecture and design industry,’ said Scholtz. He added that the newest systems are easy to understand and operate and require no specialised training.

‘Downtown Print and Copy has operated in Port Elizabeth for the past 28 years,’ said Paul Haglich (pictured above). ‘They have a huge amount of experience in the industry, long-standing clients because of the service they bring to market, and it’s a huge feather in our cap that they have standardised on our equipment.’

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